Resetting of a timer doesn't seem to be working


#1

I have created a rule that starts a timer upon entry into a subset. I then have another rule that stops the timer if removed from a different subset. The issue arises when I have tried to reset the timer and start it again when re-entering the first subset again.


#2

See the help on Timers on
https://matssoft-operations-help10.onmats.com/i/help/p/13BCDAA3/13BCDAA3/18BCDAA3/163BCDAA3?context_record_id=6749

Stopping a timer usually indicates that its use is completely finished. For a temporary stop you use Pause and then Start to continue from where it was paused.

Reset puts the timer back to the original conditions and starts again from zero.

Stop is permanent and so Start does not work on a timer which was stopped.


#3

Thanks, I’ve tested this and it all works to a standard I’m happy with. You can close this ticket.